If the product you received is incorrect (wrong size, color, type of product) or has defects in the product please send an email to firstname.lastname@example.org and include a picture of the item you received. We will then contact the printing company and get them to send out the correct product.
*If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
***Personalized products are not eligible for return or exchange except for defects in the product itself, or incorrect product sent
*Returns due to ordering wrong color/size/product or just wrong design
1-Keep the shirt and I will give you a 50% off coupon to order another one
*Wrong Shipping Address
Once the package has been returned to us, we will reship it to the correct address.
You will be charged (Via PayPal) for shipping to get your order to your correct address. This must be paid before the package is reshipped.
However, we will also give you a gift certificate based on the rounded value of shipping (5, 10, 15, etc...). So if it cost $4.99 to reship we will give you a $5 gift certificate. If the shipping is $7.99 we will will give you a $10 gift certificate.
*Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
*Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
To return your product, you should mail your product to:
Veteran Teez, 5100 N Mission ln, prescott valley AZ 86314
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your returned product to reach us, may vary.
We don’t guarantee that we will receive your returned item. We do not control the USPS.